Our Policy

We feel high standards are very important and demand the very same from all our suppliers. In line with ISO 9000 directives we seek to continually improve and monitor our standards and procedures.

We will always try to provide accurate, fair and complete pricing. To this end we have introduced a standard pricing structure to ensure consistent and accurate pricing of our products and services. We do not condone ‘what can we get away with’ pricing and our quotations will always reflect the actual equipment and services provided, with due discounts for quantity orders.

We take pride in being reliable and friendly in our day-to-day dealings with our customers and always aim to develop a trusting long term relationship with them. At ICS, we believe it is important to develop a good working relationship with our customers at every level. Only in this way can we consider, discuss and develop the customer’s requirements in the details needed to provide the level of service we always aim to achieve.

Free Quotations are available, we have representatives that are based in Cardiff, Carmarthen, Shepton Mallet, Swindon, London and Manchester.