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Submit a ticket
If you are experiencing any problems with an ICS product, don’t hesitate to contact our support team by sending a ticket below, we strive to respond to any problems as quickly and effectively as possible.
Request Remote Assistance
Do you need a solution to a technical problem? With our remote-assistance tool, a member of our IT support team is able to view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
For Internet Explorer
- Once you have clicked on the link to the left a box will pop up and ask you to Run, Save or Cancel.
- Press Run
- Another pop up will ask you to Run, Save or Cancel
- Press Run
- You will then see the a box as on the left – it will have an ID and Password
Alternatively, for 24/7 remote access to your computer please download the host version from below
