IT Support

Voice over IP - VoIP - Free Calls

Utilise your existing network to send voice and fax transmissions over your company wide area network (WAN) or Internet. Save on telephone calls between branch offices. Tried and tested solution for railway station help points. Integrates fully with most existing telephone exchange units.Multitech

Our systems are designed to help maximise investments already made in your existing data and voice network infrastructure. We offer award winning voice quality on our systems, you can expect to experience consistant toll-quality voice connections. Minimal user training is required to use these systems, placing calls using VOIP is like using your existing phone system.

Your network performance will not be compromised in any way by installing one of our systems: Bandwidth usage is minimised by using Voice Activity Detection, bandwidth is only used while someone is speaking. Also compression standards used reduce the load on your network while maintaining high clarity. In the event of excess bandwidth being used the system will automatically route calls over the PSTN network.

Benefits of Using VoIP:


Reduced line rental charges – VoIP calls require only a single internet connection, rather than one telephone line for each concurrent call.

Lower call costs – Long-distance call costs are drastically reduced by using VoIP as your telephone solution.

No inter-office call charges – each office or mobile employee can be connected through a broadband connection instead of a dedicated telephone network.

Lower Management Costs – Changes in location or office structure are handled far more easily when using a VoIP solution.

Extensible and Flexible – your VoIP system can be extended easily and cost effectively as far as your office network – and beyond!

Our Strategic Partner


3CX Phone System for Windows is a software based PBX that replaces a traditional hardware PBX with an open standard, easily manageable IP PBX. It allows companies to cut call costs, PBX administration and increase productivity at the same time.

Whatever the issue, ICS can cater for all your IT needs

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